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Estimate the cost of your Twilio Conversational AI stack

Enter your monthly volume to see an estimate of each Twilio Conversational AI meter at list price. It is an estimate, not an invoice or a quote. Atinix is not affiliated with or endorsed by Twilio.

Stack cost calculator

Your inputs

Example scenario
Level of detail
Volume

Handled each month.

Per conversation.

Per conversation.

Estimation rule: 1 minute of a call equals 1,000 characters.

Operators
Twilio-authored operators
1
Custom operators
1
Memory

Adds the Memory meters to the estimate.

Memory recall
Profiles

Turns on the Profiles meters even when Memory does not run.

Days per month a profile is used.

Share of conversations that create a new profile.

Times a profile is written per conversation.

Share of conversations that merge two profiles.

Knowledge

Adds document storage and search.

Total size of the documents searched.

Times an agent searches your documents.

This estimate excludes channel costs (for example, WhatsApp and SMS).

Estimated monthly cost

$1,534.89 – $1,667.80

Base estimate: $1,597.94 · This is an estimate, not a quote.

Estimated base total: $1,597.94

Frequently asked questions about Twilio Conversational AI costs

The calculator lists eight: Orchestrator, Intelligence, Memory generation, Memory recall, Daily utilized profiles, Customer profile operations, Knowledge storage and Knowledge retrieval. Each one shows its quantity, its list price and its cost.

Orchestrator and Intelligence are billed on the text they process, so message length, prompt size and the number of operators matter as much as how many messages you send. Memory, profiles and Knowledge add meters of their own.

A recall is one lookup of stored memory while the agent talks to a customer. You can count one per turn, one per conversation or a custom number. Automatic retrieval is an optional Twilio setting, so this choice changes the estimate.

No. It uses public list prices with no volume discounts, so your invoice can differ. Billing rules that Twilio has not confirmed are shown as a range, and the prompt sizes of Summary and Observation runs are approximations.

It does not round Orchestrator characters up to the next block of 1,000. If Twilio does, the difference is at most USD 0.0002 per cycle. Each line is rounded to the cent and the total is the sum of the rounded lines.